Privacy Policy
Last updated: June 4, 2026
At St. Louis Medical Center, we are committed to safeguarding the privacy of our website visitors and patients. This Privacy Policy details how we collect, store, utilize, and protect your information when you interact with our website.
1. Information We Collect
We collect personal details that you voluntarily submit to us via our online lead and referral forms, including:
- Names (First and Last)
- Contact details (Phone numbers and email addresses)
- Inquiry parameters (Reason for visit, general pain areas, or attorney case types)
- General message copy
2. How We Use Your Information
We utilize collected details strictly to:
- Process and respond to your appointment requests or client referral inquiries.
- Follow up via your preferred communication method (Call, text, or email).
- Maintain administrative records of website inquiries.
3. HIPAA & Medical Privacy
Please note that general website contact forms are **not** designed to collect highly sensitive, confidential medical diagnostics or HIPAA-protected records. We advise that you do not include specific medical charts or diagnostic documents inside message fields.
Once you consult with our clinic, any formal medical treatments and physical records are protected strictly under federal HIPAA laws, and are handled with secure medical portals.
4. Information Sharing & Security
We do **not** sell, rent, or trade your personal information to third-party marketing companies. Your details are shared only with clinic staff and authorized case coordinators. We implement secure database storage protocols to prevent unauthorized access.
5. Cookies & Tracking
We may use cookies and basic analytics scripts to track website performance, landing pages, and UTM parameters to improve user experience.
6. Contact Us
If you have any questions regarding this privacy policy or wish to request data removal, please contact info@stlmedicalcenter.com or call (314) 522-0042.